Certificate in Service Excellence - 3rd intake 2009-05-21
The Certificate in Service Excellence (CSE) aims to enhance the qualification and knowledge of the practitioners of the service industry in Hong Kong. The customized program is designed to provide the service practitioners the key concept on service marketing and major practical operational tools to achieving service excellence in their organizations.
Program Schedule: June 27, July 11, 18, 25 & August 1, 2009
Application deadline: June 19, 2009
Course Fee: HK$9,500
For more details, please click the following link: