Graduate Diploma in Service Excellence and Leadership – 4th in-take
2008-07-02
The GDSEL program aims to provide a high-standard landmark model of a knowledge development program for service industry practitioners. It is designed to equip senior managers / executives with the necessary strategic orientations; services marketing and management strategies; operational tools and ...

Certificate in Service Excellence – 2nd in-take
2008-07-02
The Certificate in Service Excellence (CSE) aims to enhance the qualification and knowledge of the practitioners of the service industry in Hong Kong. The customized program is designed to provide the service practitioners the key concept on service marketing and major practical operational tools to...