2008 2007 2006 2005 2004 2003 2002 2001 2000       Events of HKACE       2008     2008-07-11   Members' Gathering 2008-07-11   Reinventing with Design '08 2008-07-11   Activities Highlights - Company Visit ( June ) 2008-06-20   “Excellent Team, Infinite Power” CEO Forum Ⅲ 2008-05-23   HKACE Customer Service Excellence Award 2007 - Member Award Sharing 2008-05-23   HKACE fully supports 2007/08 SME Mentorship Program 2008-04-16   Visits to Award Winning Companies of Customer Service Excellence Award 2007 for SME 2008-03-18   Sharing Session for Customer Service Excellence Award 2007 for SME 2008-03-11   Excellent Team Infinite Power - HKACE 8th Anniversary Celebration cum “Customer Service Excellence Awards” Presentation Ceremony 2007     2007-12-18   Activities Highlights - Company Visit ( November ) 2007-11-20   CEO Forum II: Getting Edification from 4 CEOs 2007-10-17   Activities Highlights - Company Visit ( September ) 2007-09-12   Thousands of SMEs Service Practitioners Joined: QCSP Seminar 1 2007-09-14   Activities Highlights - Company Visit ( August ) 2007-07-17   CEO Forum I: CEOs Share Their Wisdom in Building a Winning Team 2007-07-02   Activities Highlights - Company Visits ( May to July ) 2007-06-01   Experience Sharing Seminar to SME 2007-04-30   Activities Highlights - Company Visits ( March to April ) 2007-03-30   Fifteen Winning Customer Servicing Teams Share Their Recognized Best Practices 2006     2006-12-29   Seminars - Moments of Truth Series ( Activities for SMEs Highlight ) 2006-12-29   Workshops - Moments of Truth Series ( Activities for SMEs Highlight ) 2006-12-29   Company Visits - Moments of Truth Series ( Activities for SMEs Highlight ) 2006-03-24   Sharing Session for SMEs on Quality Customer Service 2006-01-16   6th Anniversary Celebration of HKACE 2005     2005-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2005-12-31   Activities of the Year Highlights - Company Visits ( External Organization ) 2005-09-22   Quality Customer Service Program - Seminar for SME ( September ) 2005-12-06   Quality Customer Service Program - Seminar for SME ( December ) 2005-01-20   5th Anniversary Celebration of HKACE 2004     2004-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2004-12-31   Activities of the Year Highlights - Company Visits ( External Organization ) 2004-11-24   Quality Customer Service Program - Seminar for SME 2004-03-04   4th Anniversary Celebration of HKACE 2003     2003-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2003-12-31   Activities of the Year Highlights - Company Visits ( External Organization ) 2003-09-23   ' Managing Change in Customer Service ' Workshop 2002     2002-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2002-08-08   ' Value-Added Services (VAS) and New Customer Services Initiatives ' Workshop 2002-08-16   Follow up Workshop on ' Handling Difficult Customers ' 2002-07-31   ' Stree Management ' Workshop 2001     2001-08-16   1st Anniversary Celebration of HKACE 2001-08-16   ' Practical Skills in Dealing with Difficult Customers Over the Phone ' Workshop 2001-07-31   ' An Insight into the Customer Service Focus of Bus Captain Training ' Workshop 2001-07-28   ' How Can We Reinforce Staff's Willingness to be Proactive in Customer Service? ' Workshop 2001-05-12   ' The Secrets of Superior Service ' Workshop 2000     2000-12-29   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2000-10-27   ' Managing Sales & Service Quality in the After-sales Service ' Workshop 2000-10-14   ' The Secrets of Superior Service ' Workshop 2000-08-25   ' Quality Assurance in Mail Delivery Services ' Seminar 2000-06-30   ' Application of e-services in Today's Business Environment ' Workshop