2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000       Events of HKACE       2010     2010-08-26   Activities Highlights - Company Visit ( August ) 2010-08-26   Activities Highlights - Company Visit ( July ) 2010-07-27   Members' Gathering 2010 2010-07-14   Activities Highlights - Company Visit ( June ) 2010-07-14   Activities Highlights - Company Visit ( May ) 2010-05-14   Company visits to winning companies of HKACE Top Ten SME Customer Service Excellence Award 2009 2010-05-14   Activities Highlights - Company Visit ( April ) 2010-04-15   HKSEI Seminar on 29 Mar 2010-04-15   Winners of the HKACE Top 10 SME Customer Service Excellence Award 2009 shared their best practices 2010-04-14   Sharing sessions for HKACE Customer Service Excellence Award 2009 – Member Award 2010-03-16   Activities Highlights - Company Visit ( March ) 2010-03-04   Hong Kong Service Excellence Index - 2009 Research Rerport 2010-03-04   HKACE 10th Anniversary Celebration Cum "Customer Service Excellence Awards" Presentation Ceremony 2009     2009-12-31   Activities Highlights - Company Visit ( December ) 2009-12-31   HKACE Young Service Stars Program 2009 2009-12-31   Quality Customer Service Seminar 2009 2009-12-31   Activities Highlights - Company Visit ( October ) 2009-12-31   2nd Members' Gathering 2009 (15 October) 2009-12-31   Top 10 SME Customer Service Excellence Award 2009 - Training Seminars (7 and 15 October) 2009-09-15   Activities Highlights - Company Visit ( August ) 2009-07-23   Activities Highlights - Company Visit ( July ) 2009-07-23   Members’ Gathering on 16 June 2009-05-22   Activities Highlights - Company Visit (May) 2009-05-04   Activities Highlights - Company Visit (April) 2009-05-22   Seminar for Hong Kong Service Excellence Index Research Report 2009-05-04   Activities Highlights - Company Visit (March) 2009-05-04   Company visits to winning companies of HKACE Customer Service Excellence Award 2008 for SME 2009-05-04   Winners of the HKACE Customer Service Excellence Award 2008 for SME shared their best practices 2009-05-04   Sharing sessions for HKACE Customer Service Excellence Award 2008 – Member Award 2009-03-12   HKACE 9th Anniversary Celebration Cum “Customer Service Excellence Awards” Presentation Ceremony 2008     2008-11-26   Activities Highlights - Company Visit (October) 2008-11-26   Quality Customer Service Program - Seminar II 2008-11-26   "Excellent Team, Infinite Power" CEO Forum IV 2008-11-25   Quality Customer Service Program - Seminar I 2008-11-25   Activities Highlights - Company Visit (September) 2008-09-29   SME Customer Service Excellence Award 2008 - Training Seminars 2008-09-29   TID Seminar – "Excellent Customer Service From the Heart" on 28 August 2008 2008-09-29   Activities Highlights - Company Visit ( August) 2008-08-29   Activities Highlights - Company Visit ( July) 2008-08-29   Study Trip from Singapore Tourism Board 2008-07-11   Members' Gathering 2008-07-11   Reinventing with Design '08 2008-07-11   Activities Highlights - Company Visit ( June ) 2008-06-20   “Excellent Team, Infinite Power” CEO Forum Ⅲ 2008-05-23   HKACE Customer Service Excellence Award 2007 - Member Award Sharing 2008-05-23   HKACE fully supports 2007/08 SME Mentorship Program 2008-04-16   Visits to Award Winning Companies of Customer Service Excellence Award 2007 for SME 2008-03-18   Sharing Session for Customer Service Excellence Award 2007 for SME 2008-03-11   Excellent Team Infinite Power - HKACE 8th Anniversary Celebration cum “Customer Service Excellence Awards” Presentation Ceremony 2007     2007-12-18   Activities Highlights - Company Visit ( November ) 2007-11-20   CEO Forum II: Getting Edification from 4 CEOs 2007-10-17   Activities Highlights - Company Visit ( September ) 2007-09-12   Thousands of SMEs Service Practitioners Joined: QCSP Seminar 1 2007-09-14   Activities Highlights - Company Visit ( August ) 2007-07-17   CEO Forum I: CEOs Share Their Wisdom in Building a Winning Team 2007-07-02   Activities Highlights - Company Visits ( May to July ) 2007-06-01   Experience Sharing Seminar to SME 2007-04-30   Activities Highlights - Company Visits ( March to April ) 2007-03-30   Fifteen Winning Customer Servicing Teams Share Their Recognized Best Practices 2006     2006-12-29   Seminars - Moments of Truth Series ( Activities for SMEs Highlight ) 2006-12-29   Workshops - Moments of Truth Series ( Activities for SMEs Highlight ) 2006-12-29   Company Visits - Moments of Truth Series ( Activities for SMEs Highlight ) 2006-03-24   Sharing Session for SMEs on Quality Customer Service 2006-01-16   6th Anniversary Celebration of HKACE 2005     2005-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2005-12-31   Activities of the Year Highlights - Company Visits ( External Organization ) 2005-09-22   Quality Customer Service Program - Seminar for SME ( September ) 2005-12-06   Quality Customer Service Program - Seminar for SME ( December ) 2005-01-20   5th Anniversary Celebration of HKACE 2004     2004-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2004-12-31   Activities of the Year Highlights - Company Visits ( External Organization ) 2004-11-24   Quality Customer Service Program - Seminar for SME 2004-03-04   4th Anniversary Celebration of HKACE 2003     2003-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2003-12-31   Activities of the Year Highlights - Company Visits ( External Organization ) 2003-09-23   ' Managing Change in Customer Service ' Workshop 2002     2002-12-31   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2002-08-08   ' Value-Added Services (VAS) and New Customer Services Initiatives ' Workshop 2002-08-16   Follow up Workshop on ' Handling Difficult Customers ' 2002-07-31   ' Stree Management ' Workshop 2001     2001-08-16   1st Anniversary Celebration of HKACE 2001-08-16   ' Practical Skills in Dealing with Difficult Customers Over the Phone ' Workshop 2001-07-31   ' An Insight into the Customer Service Focus of Bus Captain Training ' Workshop 2001-07-28   ' How Can We Reinforce Staff's Willingness to be Proactive in Customer Service? ' Workshop 2001-05-12   ' The Secrets of Superior Service ' Workshop 2000     2000-12-29   Activities of the Year Highlights - Company Visits ( HKACE Member ) 2000-10-27   ' Managing Sales & Service Quality in the After-sales Service ' Workshop 2000-10-14   ' The Secrets of Superior Service ' Workshop 2000-08-25   ' Quality Assurance in Mail Delivery Services ' Seminar 2000-06-30   ' Application of e-services in Today's Business Environment ' Workshop