2008
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Event Highlight
   
 
  “Excellent Team, Infinite Power” CEO Forum Ⅲ
2008-06-20
“Excellent Team, Infinite Power” CEO Forum III, presented by the Hong Kong Association for Customer Service Excellence (HKACE), was held on 19 June in Langham Place Hotel. The Association invited three guest speakers, namely, Mrs. Betty Yuen, Group Director-Managing Director Hong Kong of CLP Power...
     

    HKACE Customer Service Excellence Award 2007 - Member Award Sharing
2008-05-23
Sharing workshops for the Member Award were successfully held on 15, 22 and 25 April. In the workshops, the Winners of Grand Award and Team Award for Contact Centre, Counter, Field, Special and Internal Support Services have shared their best practices and winning tips on customer service excellence...
     

    HKACE fully supports 2007/08 SME Mentorship Program
2008-05-23
In order to facilitate SME to improve their business operation, HKACE has been the supporting organization of SME Mentorship Program presented by Trade and Industry Department (TID) in 2007/08. Two of our members have been matched with two SMEs as their mentors. Thanks to Miss Pauline Chan, PCCW, fo...